Crisis Management Lessons From Reversal Of Balogun's Red-Card Suspension
When FIFA reversed a red card following a call from President Trump and then said nothing, Forbes asked our founder what the silence cost them.
"This is crisis management 101. If FIFA believed this was the right call, it owed the world a detailed, transparent accounting of the evidence and the reasoning, published before the criticism, not after. Instead, it left a vacuum, and Belgium, UEFA and every pundit with a microphone filled it and we are watching the fallout real time."Read the article